Questions and Answers

Q: Will Capture By George! run on my PC? Is there any specific system requirements?
A: Most certainly, it will. Capture By George! requires a PC running Microsoft Windows Vista, XP, 2000, NT, Me, 98, 95. If you are planning to print your captures, you will need a printer.

Q: How do I include a mouse pointer to the captured image?
A: Make sure you have checked the "Capture cursor" option.

Q: How do I select the right file format?
A: You should concider the puropose you capture the image. The BMP would be good if you are planning to edit the image. For images to be published on web, you'd better select PNG, JPEG or GIF. The TIF files are traditionally being used in poligraphy.

Q: Where do I learn more about different file formats?
A: You are welcome to visit the resources section of this site. There are several books and sites recommendation on this subject.

Q: How do I use the timer feature?
A: Press the "Timer" button to toggle the timer mode on and off. Frame the area you'd like to capture. Press the Capture button. The countdown begins, after which the capture will be made.

Q: What is the trial version limitation?
A: The is no time limit or disabled features. The only diference is the watermark trial copy embeds over each capture.

Q: Is it possible to print more than one copy of the captured image at a time?
A: Yes. Please, specify the desired copies number on the Print Preview dialog.

Q: Is my registration valid for new update?
A: Yes. Your key is valid for current and all future versions and updates.

Q: How long does it take to receive my registration?
A: We guarantee that you will receive your registration key within one business day after the payment is received. Actually, in most cases, when you order online, your key will be on your hands in 2 hours.

Q: How much does cost to receive technical support?
A: We offer technical support via e-mail free of charge.

Q: How do I save captured image to PNG (JPEG, GIF, BMP, TIFF) format?
A: Please, click "Save As…" button. The Save As dialog opens. Select the desired format from the drop-down list on the right area of the window. Set the additional parameters as appropriate, then click the "Save…" button. On the windows opened specify the desired folder and the file name to save under.

Q: How do I rotate the captured image on 90, 180, 270 degrees?
A: Please, click the "Edit…" button. On the editor window click the "Rotate" button on the toolbar and select the rotation angle on the drop-down menu.

Q: How do I know the exact dimentions of the captured image?
A: Please, click the "Edit…" button. On the editor window you will see the exact dimentions of the captured image.

Q: How do I select the transaprent color in GIF image?
A: Please, click "Save As…" button. The Save As dialog opens. Select the GIF format from the drop-down list on the left area of the window. Set the "Transparent" option, click the "Pick the color" button and select the desired color on the active saving variant with the pointer looking like an eye-dropper.

Still have any quiestions? You are welcome to ask your questions.